About Me

a black woman smiling wearing an orange jumper and Black coat, sitting in front of hanging flowers.

I’m a user-obsessed Product Researcher and aspiring Product Manager with a background in Psychology and a track record of delivering actionable insights that drive strategy, innovation, and accessibility. With experience across healthcare and media, I excel at translating complex user data into clear, high-impact product opportunities. My approach is grounded in empathy and inclusivity, ensuring every solution is co-created with users and aligned to their real needs. I thrive in fast-paced, collaborative environments where I can influence decisions, champion accessibility, and turn user insight into measurable product outcomes.

Key Skills & Experience

Product Discovery & Strategy: Defining research goals, identifying pain points, validating hypotheses, and shaping MVPs
Research Methods: Mixed-methods, user interviews, usability testing, secondary data analysis, survey design
Data & Analytics: R, Stata, Excel (Advanced)
Product & UX Tools: Miro, ProdPad, Canva, Squarespace, Figma (familiar)
Collaboration & Stakeholder Management: Experience working with product managers, designers, engineers, PR teams, and healthcare professionals
Core Strengths: Research storytelling, roadmap influence, accessibility-focused design, user empathy, inclusive communication

Professional Experience

Product Management Career Accelerator – Product Researcher
King’s College London | Oct 2024 – Jun 2025

Delivered an employer-led project for Sky, generating actionable insights that informed accessibility-focused product improvements.
Conducted end-to-end user and market research from framing questions to synthesising findings to inform product strategy and design.
Created product roadmaps and MVP concepts using Miro and Canvas, ensuring stakeholder and user alignment.
Presented findings to company representatives, guiding product direction through compelling storytelling and data-driven recommendations.

Editorial Manager & Interviewer – Product & Content Strategy Lead
The BLK Brit | 2021 – Present

Operated as product owner for editorial content, using audience insights to inform strategy and prioritisation.
Designed and executed user research (engagement analysis) to optimise user engagement and retention.
Collaborated cross-functionally with PR firms, designers, and editorial teams to align creative outputs with audience needs and business goals.
Increased engagement rates by 6–10% through continuous improvement cycles.

Reducing Discrimination & Violence Champion

Co-designed and implemented research frameworks to uncover barriers and drive safety in psychiatric wards.
Partnered with multi-disciplinary teams (clinical, operational, advocacy) to turn qualitative insights into actionable staff wellbeing initiatives.
Facilitated co-design sessions with staff and patients, ensuring all solutions were inclusive and user-driven.

Social Researcher – Qualitative Lead

Led end-to-end qualitative studies exploring community wellbeing, applying deep listening and storytelling techniques.
Delivered impactful visual and written insight reports that informed organisational strategy and programme design.
Built long-term trust with participants, ensuring authentic narratives shaped organisational decision-making.

Social Prescribing Link Worker – Service Innovation Lead

Mapped patient journeys to identify service gaps, informing improvements in social prescribing processes.
Collaborated with clinicians and local authorities to co-create solutions addressing social determinants of health.
Designed a database and training resources improving onboarding efficiency and referral accuracy by streamlining workflows.
Presented monthly reports and productised insights to guide care provision and community partnership strategy.

Qualifications & Training